References in these terms and conditions (“Terms of Repair Agreement”) to “you”, “your”, or “I” are references to the authorized person obtaining the Tech Boys services subject to these terms and conditions

I authorize Tech Boys/Tech Boys Electronics and its/their agents (“technicians”) to:

  1. Perform the services requested on my product/products/device/devices (“product”) and I grant access to my product data and information for such purpose
  2. Repair all apparent defects identified by Tech Boys on my product
  3. Use new or rebuilt replacement parts or replacement products that perform to the factory operational specifications of my product
  4. Install software (accepting End User License Agreements on my behalf), utilize remote access and/or send my product to a sub-contractor or third party service, which may be out of state, in order to complete the servi1ce on my product
  5. Back up and store data from or on my product(s) and capture use and transmit photos or video footage of my product(s) (including contents, connected products, accessories and their surroundings), solely as needed in connection with the services I am purchasing hereunder or for training or quality assurance purposes in all cases subject to the Tech Boys Terms of Repair Agreement and Privacy Policy available at https://www.techboysusa.com/
  6. Strive to meet the Estimated Completion Date

I agree to/that:

  1. Refer to the terms and conditions of my product warranty or service contract for information about coverage and applicable charges
  2. You allow Tech Boys to communicate via various forms of communication with offers, newsletters, and follow-ups
  3. Pay a non-refundable deposit on the service/estimates (including diagnostic and other charges) not discernible as covered under a product warranty or service contract. The deposit is refunded if the service/estimate is covered. The deposit is applied to the cost if the service/estimate is not covered
  4. Pay without being notified, up to the minimum approved amount stated on the service order
  5. Pay for services (including parts and labor) I request if not covered by a product warranty or service contract
  6. Present either this service form or a government issued photo ID when picking up my product
  7. Products and parts that are replaced become Tech Boys’ property, except where prohibited by law
  8. Waive any claims regarding physical or liquid damage of my product if I do not report them at the time of pick up/delivery
  9. Tech Boys may dispose of or recycle my product if I do not pick my product up within 45 days of being notified by Tech Boys that service on the product has been completed or stored in or on my product
  10. To the fullest extent permitted by applicable law, Tech Boys will not be liable for any special, indirect, consequential or incidental damages in connection with this service  and the total liability of Tech Boys to me under these terms of conditions shall in no event exceed the total sums paid by me to Tech Boys for this service
  11. I am on notice that any product containing child pornography will be turned over to the authorities
  12. To the fullest extent permitted by applicable law, Tech Boys makes no warranties for any good or service, express, implied, statutory or in any communication with me and Tech Boys specifically disclaims any implied warranty of merchantability or fitness for a particular purpose, and arising from usage of trade or course of dealing or performance.
  13. Prior to delivering my product to Tech Boys for service, it is my responsibility (1) to back up data on it and (2) remove all media and stored content from my product.
  14. Waive any data loss or media loss claims against Tech Boys as under no circumstances shall Tech Boys be liable for any loss, alteration or corruption of any data, or loss of any media from my product.
  15. Tech Boys may request my username, user password or passcode for my product in order to perform the requested work. I will change my password, passcode, after I pick up my product
  16. Tech Boys will correct, for no additional charge, any defects in workmanship of the repair services for hardware (excluding virus/spyware removal or software repairs) within 30 days from the date of pickup
  17. It is Tech Boys’ policy to respect the privacy of its customers, clients, and that information I provide to Tech Boys will be handled according to the Tech Boys Privacy Policy available at https://www.techboysusa.com/